Remote Cardio Territory Account Specialist

Novartis; Concord (NH); On-site; USD 94,000 - 174,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to lead field-based, remote support for key accounts in an assigned geography. You will be the primary contact, building meaningful connections and linking customers to Novartis resources to improve patient outcomes.

The position requires residence within the territory (or within about 50 miles of the territory border) and travel 60–80% across a broad geography. A Bachelor's degree is required and experience in complex field sales is preferred.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Skills

Field sales

Account management

Omni-channel engagement

Strategic planning

Travel readiness

Education

Bachelor’s degree

Job description

Novartis is seeking a Territory Account Specialist to lead field-based, remote support for key accounts in an assigned geography. You will be the primary contact, building meaningful connections and linking customers to Novartis resources to improve patient outcomes.

The position requires residence within the territory (or within about 50 miles of the territory border) and travel 60–80% across a broad geography. A Bachelor's degree is required and experience in complex field sales is preferred.