Remote Cardiovascular Territory Account Specialist

Novartis; Worcester (MA); On-site; USD 90,000 - 170,000; Full time

Job summary

Novartis is seeking a Territory Account Specialist to support key accounts in an assigned geography with field-based and remote responsibilities. The role requires building strong customer relationships, navigating complex access needs, and coordinating with cross-functional teams to improve patient outcomes.

You will lead strategic territory planning, use data-driven insights to drive product demand, and leverage omni-channel engagement across virtual and in-person touchpoints.

Qualifications

• Bachelor’s degree required.
• Experience in pharmaceutical/healthcare or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track record of high performance and success selling to large accounts.

Responsibilities

• Navigate and resolve account challenges with tailored solutions.
• Build a strategic territory plan aligning priorities to drive product demand and patient outcomes.
• Partner with field teams and home-office colleagues to deliver access support.
• Apply knowledge of market, competition, and cross-functional dynamics to anticipate opportunities.
• Use territory data and trends to uncover local insights and lead customer engagements (virtual or in person).
• Facilitate planning sessions with stakeholders to meet customer needs with urgency.
• Deliver real-time access support with Patient Specialty Services (PSS).
• Harness omni-channel outreach to engage customers across channels.

Skills

Account-based selling

Omni-channel engagement

Analytical abilities

Cross-functional collaboration

Customer engagement

Education

Bachelor’s degree

Job description

Novartis is seeking a Territory Account Specialist to support key accounts in an assigned geography with field-based and remote responsibilities. The role requires building strong customer relationships, navigating complex access needs, and coordinating with cross-functional teams to improve patient outcomes.

You will lead strategic territory planning, use data-driven insights to drive product demand, and leverage omni-channel engagement across virtual and in-person touchpoints.