Remote Card Services Coordinator - Flexible Schedule

Capital One; United States; Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

Paid time off

Tuition reimbursement

401K & stock plan

Wellbeing support

Training & development

Job summary

Capital One is seeking a Work from Home Customer Service Coordinator for Card Account Servicing. You will handle customer inquiries and support from a home-based setting, with in-person requirements only when necessary and with 24-hour advance notice.

A 100-mile radius around specified zip codes is required for eligibility, with a strong emphasis on empathy and customer focus. The role requires a high school diploma or equivalent, 2+ years in customer service or call center, and 1 year using

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 2 years of Customer Service or Call Center Experience.
• At least 1 year of experience using Google Suite or Microsoft Office.

Skills

Customer service

Call center experience

Education

High School Diploma / GED

Tools

Google Suite

Microsoft Office

Job description

Capital One is seeking a Work from Home Customer Service Coordinator for Card Account Servicing. You will handle customer inquiries and support from a home-based setting, with in-person requirements only when necessary and with 24-hour advance notice.

A 100-mile radius around specified zip codes is required for eligibility, with a strong emphasis on empathy and customer focus. The role requires a high school diploma or equivalent, 2+ years in customer service or call center, and 1 year using