Remote Card Account Servicing Coordinator

Capital One; Richmond (VA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Paid Time Off

Tuition Reimbursement

401 K and Stock Purchase Plan

Life Insurance

Disability Insurance

Job summary

Capital One is hiring a Work from Home Customer Service Coordinator for Card Account Servicing. This role requires living within 100 miles of listed locations and being able to report in person with 24 hours notice when required.

The position pays $21 per hour and includes comprehensive benefits, with flexible scheduling and paid training. The team emphasizes customer focus, empathy, and strong communication.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 2 years of Customer Service or Call Center Experience.
• At least 1 year of experience using Google Suite or Microsoft Office.

Skills

Customer service mindset

Empathy

Communication skills

Adaptability

Education

High School Diploma, GED, or equivalent certification

Tools

Google Suite

Microsoft Office

Job description

Capital One is hiring a Work from Home Customer Service Coordinator for Card Account Servicing. This role requires living within 100 miles of listed locations and being able to report in person with 24 hours notice when required.

The position pays $21 per hour and includes comprehensive benefits, with flexible scheduling and paid training. The team emphasizes customer focus, empathy, and strong communication.