Remote Call Records Coordinator

HRS Talent Solutions

Scranton (Lackawanna County)

Remote

USD 31,000 - 44,000

Full time

30 hours ago
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Job summary

HRS Talent Solutions is seeking a remote Customer Call Records Office Assistant. You will review assigned call summaries or transcripts, enter confirmed outcomes, open questions, and next owner into the online case system, without altering the customer’s content.

The role is remote with flexible part-time or full-time options. You’ll need careful reading, accurate note-taking, and the ability to preserve privacy and source links for subsequent agents.

Job description

HRS Talent Solutions is seeking a remote Customer Call Records Office Assistant. You will review assigned call summaries or transcripts, enter confirmed outcomes, open questions, and next owner into the online case system, without altering the customer’s content.

The role is remote with flexible part-time or full-time options. You’ll need careful reading, accurate note-taking, and the ability to preserve privacy and source links for subsequent agents.

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