Remote Call Center Sales Specialist | Earn Incentives

MCI; Columbia (SC); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Comprehensive health benefits

Retirement savings programs

Paid training

Job summary

MCI is seeking a dedicated customer service representative to work remotely. The role involves resolving support issues, selling products, and ensuring a best-in-class customer experience.

Ideal candidates will have strong organizational, written, and verbal communication skills, with a focus on customer service. Employees will enjoy benefits like paid time off, comprehensive health coverage, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.
• Strong team orientation and customer focus.

Responsibilities

• Listen to customers and understand their needs.
• Utilize systems and technology for account management.
• Explain and position products with customers.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem solving

Team orientation

Ability to multi-task

Conflict resolution

Basic knowledge of Microsoft Office Suite

Ability to type swiftly and accurately

Education

High school diploma or equivalent

Job description

MCI is seeking a dedicated customer service representative to work remotely. The role involves resolving support issues, selling products, and ensuring a best-in-class customer experience.

Ideal candidates will have strong organizational, written, and verbal communication skills, with a focus on customer service. Employees will enjoy benefits like paid time off, comprehensive health coverage, and opportunities for career growth.