Remote Call Center Sales Specialist | Earn Incentives

MCI; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI is looking for a remote customer service representative to support customer interactions involving technical support and sales. You will engage with customers to resolve issues and promote products, ensuring an exceptional experience.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to manage multiple tasks effectively. MCI offers comprehensive health benefits, paid time off, and a casual work environment.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (≥20 words per minute).
• Basic understanding of Windows operating system.
• Highly reliable with regular attendance and punctuality.

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Recognize sales opportunity and apply sales skills to upgrade.
• Explain and position the products and processes with customers.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem solving

Ability to multitask

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is looking for a remote customer service representative to support customer interactions involving technical support and sales. You will engage with customers to resolve issues and promote products, ensuring an exceptional experience.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to manage multiple tasks effectively. MCI offers comprehensive health benefits, paid time off, and a casual work environment.