Remote Call Center Sales Specialist | Earn Incentives

MCI; Nebraska; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Career growth opportunities

Paid training

Incentives & rewards

Casual dress code

Job summary

MCI is hiring for a remote customer service position based in Nebraska, where you will support technical and sales interactions with hundreds of customers. Ideal candidates possess strong organizational, communication, and problem-solving skills.

This role comes with excellent benefits, including health coverage, paid time off, and career growth opportunities. Join a dedicated team and contribute to providing an outstanding customer experience.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (≥20 words per minute).
• Highly reliable with regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Listen to customers to resolve issues.
• Utilize technology for account management.
• Recognize and act on sales opportunities.
• Escalate customer dissatisfaction to management.

Skills

Organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem-solving skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is hiring for a remote customer service position based in Nebraska, where you will support technical and sales interactions with hundreds of customers. Ideal candidates possess strong organizational, communication, and problem-solving skills.

This role comes with excellent benefits, including health coverage, paid time off, and career growth opportunities. Join a dedicated team and contribute to providing an outstanding customer experience.