Remote Call Center Sales Specialist | Earn Incentives

MCI; Kansas; Sur place; USD 30 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health Benefits

Career Growth

Paid Training

Résumé du poste

MCI is seeking a remote Work-at-Home customer service representative to support customer interactions related to technical support and sales. You will engage with hundreds of customers weekly, aiming to resolve issues and ensure an exceptional customer experience.

The ideal candidate should possess strong communication skills, a high school diploma or equivalent, and a customer service orientation. This role offers competitive compensation and benefits, including paid time off and health coverage.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (≥20 words per minute).
• Basic understanding of Windows operating system.
• Highly reliable with regular attendance and punctuality.
• Ability to multi-task, stay focused, and self-manage.

Responsabilités

• Listen to customers and resolve their issues.
• Utilize systems for account management tasks.
• Recognize sales opportunities and apply skills.
• Explain products and processes to customers.
• Ensure first-call resolution through problem solving.

Connaissances

Organizational skills

Communication skills

Microsoft Office Suite

Customer service orientation

Problem solving

Formation

High school diploma or equivalent

Description du poste

MCI is seeking a remote Work-at-Home customer service representative to support customer interactions related to technical support and sales. You will engage with hundreds of customers weekly, aiming to resolve issues and ensure an exceptional customer experience.

The ideal candidate should possess strong communication skills, a high school diploma or equivalent, and a customer service orientation. This role offers competitive compensation and benefits, including paid time off and health coverage.