Remote Call Center Sales Specialist

MCI; Alabama; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Paid Training

Casual Dress Code

Job summary

MCI Careers is hiring for a customer service position in Alabama. The role involves engaging with customers to resolve issues and sell products, requiring excellent communication skills and a reliable work ethic. Candidates should have a high school diploma and be able to handle multiple tasks in a fast-paced environment. Comprehensive benefits are provided, including paid time off and health coverage after 60 days of employment. MCI values a diverse workplace and promotes internal advancement opportunities.

Qualifications

• Must be 18 years of age or older.
• Highly reliable with good attendance.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Listen to customers and resolve issues.
• Complete account management tasks using technology.
• Recognize and act on sales opportunities.

Skills

Excellent organizational skills

Written and oral communication skills

Typing skills (20+ words per minute)

Microsoft Office Suite

Customer service orientation

Problem solving and conflict resolution

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Job description

MCI Careers is hiring for a customer service position in Alabama. The role involves engaging with customers to resolve issues and sell products, requiring excellent communication skills and a reliable work ethic. Candidates should have a high school diploma and be able to handle multiple tasks in a fast-paced environment. Comprehensive benefits are provided, including paid time off and health coverage after 60 days of employment. MCI values a diverse workplace and promotes internal advancement opportunities.