Remote Call Center Sales Pro

MCI; Stillwater (OK); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI Careers is hiring for a customer service role in Oklahoma. The position involves addressing customer service, technical support, and sales interactions. Ideal candidates must possess strong communication and organizational skills, and effectively resolve customer issues. MCI values hard work and offers a variety of benefits including paid time off, incentives, health benefits, and career growth opportunities. We're looking for motivated individuals who thrive in fast-paced environments.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• An aptitude for conflict resolution, problem solving and negotiation.

Responsibilities

• Listen to customers and resolve their issues.
• Utilize systems and technology for account management tasks.
• Explain products and processes to customers.
• Ensure first call resolution through effective problem solving.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is hiring for a customer service role in Oklahoma. The position involves addressing customer service, technical support, and sales interactions. Ideal candidates must possess strong communication and organizational skills, and effectively resolve customer issues. MCI values hard work and offers a variety of benefits including paid time off, incentives, health benefits, and career growth opportunities. We're looking for motivated individuals who thrive in fast-paced environments.