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Benefits offered by this job
Paid Time Off
Health Benefits
Incentives & Rewards
Career Growth
Casual Dress Code
Job summary
MCI Careers in Idaho is hiring for a customer service position focused on providing support and sales interactions. The ideal candidate has a high school diploma, excellent communication skills, and the ability to multi-task effectively. Responsibilities include resolving customer issues, managing accounts, and recognizing sales opportunities. MCI offers competitive compensation and benefits, including health coverage and paid time off, in a supportive team-oriented environment.
Qualifications
Must be 18 years of age or older.
Excellent organizational, written, and oral communication skills.
Highly reliable with the ability to maintain regular attendance.
Responsibilities
Listen to customers, understand their needs, and resolve customer issues.
Utilize systems and technology to complete account management tasks.
Recognize sales opportunities and apply sales skills.
Skills
Excellent organizational skills
Written and oral communication skills
Conflict resolution
Ability to multi-task
Customer service orientation
Education
High school diploma or equivalent
Tools
Microsoft Office Suite
Windows operating system
Job description
MCI Careers in Idaho is hiring for a customer service position focused on providing support and sales interactions. The ideal candidate has a high school diploma, excellent communication skills, and the ability to multi-task effectively. Responsibilities include resolving customer issues, managing accounts, and recognizing sales opportunities. MCI offers competitive compensation and benefits, including health coverage and paid time off, in a supportive team-oriented environment.