Call Center Sales & Support Specialist

MCI; Kentucky; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Casual Dress Code

Job summary

MCI Careers is looking for dedicated customer service representatives in Kentucky to assist with customer interactions and resolve support issues. Candidates should possess excellent communication and organizational skills, and a high school diploma is required. The role involves interacting with customers, identifying sales opportunities, and ensuring a positive customer experience. MCI offers competitive compensation and various benefits that promote employee wellness and career growth.

Qualifications

• Must be 18 years of age or older.
• Basic knowledge of Microsoft Office Suite required.
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Listen to customers and understand their needs.
• Utilize systems and technology to complete account management tasks.
• Explain and position the products and processes with customers.

Skills

Organizational skills

Communication skills

Typing ability

Reliability

Customer service orientation

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is looking for dedicated customer service representatives in Kentucky to assist with customer interactions and resolve support issues. Candidates should possess excellent communication and organizational skills, and a high school diploma is required. The role involves interacting with customers, identifying sales opportunities, and ensuring a positive customer experience. MCI offers competitive compensation and various benefits that promote employee wellness and career growth.