Remote Call Center Sales Pro

MCI Careers; Georgia; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Paid Training

Job summary

MCI Careers is seeking motivated individuals for a customer service position in Georgia. Ideal candidates should have a high school diploma, be at least 18 years old, and possess excellent communication and organizational skills. Responsibilities include resolving customer issues, utilizing technology for account management, and engaging in sales opportunities. MCI offers competitive compensation packages, health benefits, paid time off, and an engaging work environment that values employee contributions.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Recognize sales opportunity and apply sales skills to upgrade.
• Ensure first call resolution through problem solving and effective call handling.

Skills

Organizational skills

Communication skills

Typing skills

Knowledge of Microsoft Office Suite

Problem-solving skills

Customer service orientation

Education

High school diploma or equivalent

Job description

MCI Careers is seeking motivated individuals for a customer service position in Georgia. Ideal candidates should have a high school diploma, be at least 18 years old, and possess excellent communication and organizational skills. Responsibilities include resolving customer issues, utilizing technology for account management, and engaging in sales opportunities. MCI offers competitive compensation packages, health benefits, paid time off, and an engaging work environment that values employee contributions.