Remote Business Support Specialist I

First Citizens Bank; Portland (OR); Remote; USD 30,000 - 39,000; Full time

Job summary

First Citizens Bank is seeking a remote Operations Specialist to support account servicing, processing, and customer inquiries across eligible states. The role emphasizes accuracy, compliance, and strong communication to ensure client satisfaction.

Candidates should have a high school diploma and at least two years in operations or customer service; treasury experience is a plus. This full-time position offers remote work within AZ, MT, OR, CO, and UT with competitive benefits.

Qualifications

• High School Diploma or GED with at least 2 years in Operations, Support, or Customer Service.
• Treasury experience preferred.
• Ability to work remotely and meet service levels.

Responsibilities

• Account Servicing and processing for assigned portfolios and accounts.
• Handle inquiries and provide timely resolutions.
• Maintain accurate data entry and documentation in systems.
• Develop relationships with customers and internal partners to meet objectives.

Skills

Customer service

Organization

Problem solving

Troubleshooting

Relationship building

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a remote Operations Specialist to support account servicing, processing, and customer inquiries across eligible states. The role emphasizes accuracy, compliance, and strong communication to ensure client satisfaction.

Candidates should have a high school diploma and at least two years in operations or customer service; treasury experience is a plus. This full-time position offers remote work within AZ, MT, OR, CO, and UT with competitive benefits.