Remote Business Development Lead – E‑Commerce & Logistics

DHL eCommerce; Chicago (IL); On-site; USD 99,000 - 125,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Programs

401k Match

FSA/HSA

Tuition Reimbursement

Paid Time Off

Holidays

Employee Discount

Employee Assistance

Job summary

DHL eCommerce is seeking a results-driven Business Development Manager to drive new business growth across an assigned territory. In this role you will identify, pursue, and close strategic opportunities while building long-term customer relationships that support profitable growth.

The ideal candidate has a strong background in parcel, eCommerce, or logistics sales and thrives in a fast-paced environment where winning new business is the primary focus.

Qualifications

• Bachelor's degree in Business, Marketing, or related field preferred, or equivalent professional experience.
• 7+ years of sales experience in parcel, eCommerce, or logistics.
• Experience with parcel, eCommerce, logistics industry.
• Experience using sales activity reporting software.
• Proven success in pipeline management and complex sales cycles.
• Strong negotiation, planning, and organizational skills.
• Excellent analytical, presentation, and communication abilities.
• Proficiency with MS Word, Excel, and Outlook.
• Self-starter in a fast-paced environment.
• Strong relationship-building skills with internal and external stakeholders.

Responsibilities

• Build and manage a qualified pipeline of high-value prospective customers within the assigned territory/target segment.
• Conduct proactive prospecting through outbound outreach, referrals, industry networking, and lead follow-up activities.
• Qualify opportunities based on strategic fit, profitability potential, and implementation feasibility.
• Develop and execute sales strategies designed to maximize revenue and drive market penetration.
• Identify and secure new business opportunities to support sustainable growth.
• Conduct market research and competitive analysis to uncover growth opportunities.
• Support business development initiatives and strategic partnerships that strengthen DHL's market position.
• Establish and maintain relationships with cross-business units, third-party vendors, and other partners to support sales efforts.
• Assess customer business needs and develop commercially viable DHL solutions.
• Architect deal structures that align customer requirements with operational feasibility and DHL's business objectives.
• Lead pricing discussions and contract negotiations with a focus on growth, profitability, and long-term value.
• Build relationships with key stakeholders, including senior decision-makers within customer organizations.
• Partner with internal teams including Pricing, Operations, Implementation, and other support functions to advance opportunities through the sales cycle.
• Conduct customer presentations and facility tours showcasing DHL eCommerce capabilities and value propositions.
• Successfully close new business opportunities and document customer commitments.
• Ensure smooth transition of newly won accounts to Key Account Managers and Implementation teams, including solution scope, pricing assumptions, customer objectives, and identified risks.
• Maintain accurate pipeline forecasts and opportunity tracking.
• Monitor conversion rates and forecast accuracy against growth objectives.
• Document customer requirements, pricing assumptions, and opportunity details within CRM and reporting tools.
• Collaborate with Solutions Engineers, Client Relationship Managers, and Implementation Managers to support successful customer acquisition and onboarding.
• Provide insights and recommendations to sales leadership regarding market trends and growth opportunities.
• Continuously develop sales skills, negotiation capabilities, and financial acumen through training and collaborative selling opportunities.

Skills

Negotiation

Communication

Analytical

Presentation

Relationship building

Organizational skills

Self-starter

Education

Bachelor's degree or equivalent

Tools

CRM software

MS Office

Sales analytics tools

Job description

DHL eCommerce is seeking a results-driven Business Development Manager to drive new business growth across an assigned territory. In this role you will identify, pursue, and close strategic opportunities while building long-term customer relationships that support profitable growth.

The ideal candidate has a strong background in parcel, eCommerce, or logistics sales and thrives in a fast-paced environment where winning new business is the primary focus.