Business Customer Development Manager

DHL Supply Chain; Westerville (OH); On-site; Confidential; Full time

Benefits offered by this job

Competitive wages

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid vacation

Paid holidays

Job summary

DHL Supply Chain is seeking a Business Customer Development Manager to drive growth and expand market presence in logistics. You will strategize sales plans, build strong client relationships, and collaborate with internal teams to tailor supply chain solutions.

The role emphasizes independent work, excellent communication, and a track record in business development. Ideal candidates have 5+ years in logistics sales, strong negotiation and presentation skills, and the ability to manage multiple

Qualifications

• Bachelor’s degree in business, Supply Chain Management, or related field, or 4 years of equivalent experience.
• 5+ years of business development and sales experience in logistics, transportation, or supply chain.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Understanding of end-to-end supply chain solutions is preferred.

Responsibilities

• Identify and pursue new business opportunities in target sector.
• Develop and execute strategic sales plans to achieve revenue goals.
• Build and maintain relationships with stakeholders and decision-makers.
• Collaborate with internal teams to design tailored supply chain solutions.
• Monitor industry trends to inform business strategies.
• Prepare and deliver presentations and proposals to prospective clients.
• Negotiate business terms within contract templates.
• Utilize sales technology to manage customer relationships.

Skills

Relationship building

Negotiation

Presentation skills

Strategic thinking

Communication

Education

Bachelor's degree in business or related field

4+ years equivalent experience

Tools

CRM tools

Job description

This position will support our eCommerce sector.

Business Customer Development Manager

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

We are seeking a Business Customer Development Manager to drive growth and expand our market presence within the supply chain and logistics industry. This role is ideal for a strategic thinker with strong relationship‑building skills and a proven track record in generating new business opportunities. A critical component of this role will be to ensure that company profit goals are met.

Responsibilities

• Identifies and pursues new business opportunities in target sector.
• Develops and executes strategic sales plans to achieve revenue goals.
• Builds and maintains strong relationships with key stakeholders and decision‑makers both internally and externally with customers.
• Collaborates with internal teams to design tailored supply chain solutions for clients.
• Monitors industry trends and competitor activities to inform business strategies.
• Prepares and delivers compelling presentations and proposals to prospective clients.
• Negotiate business terms within the context of contract templates.
• Utilizes sales technology to keep prospective and engaged customer relationships organized and active.

Required Education And Experience

• Bachelor’s degree in business, Supply Chain Management, or related field, or 4 years of equivalent experience, required.
• 5+ years of experience in business development and sales within logistics, transportation, or supply chain, required.
• Excellent communication, negotiation, and presentation skills, required.
• Ability to work independently and manage multiple priorities in a fast‑paced environment, required.
• Strong understanding of end‑to‑end supply chain solutions and industry best practices, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.