Remote BSA/AML Case Analyst — Investigations

Pathward, National Association; United States; Hybrid; USD 43,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Paid time off

Job summary

Pathward, National Association is hiring an Analyst, Case Operations in the United States. The role supports SAM investigations, enhanced due diligence, and SAR referrals within the BSA/AML Operations team.

You will ensure regulatory alignment, risk governance, and timely responses while collaborating with multiple functions. The job emphasizes adherence to OCC expectations, transaction monitoring, and escalation handling.

Qualifications

• Bachelor's degree required; CAMS or similar certification preferred.
• Experience in BSA/AML operations, financial crimes investigations, and SAM programs.
• Experience with case investigations and SAR referrals.
• Working knowledge of Actimize, FCRM, and enterprise transaction monitoring systems.

Responsibilities

• Conduct SAM case investigations, enhanced due diligence, and escalation activities.
• Investigate cases from transaction monitoring systems and manual referrals.
• Manage day-to-day case work, ensuring SLAs and quality standards are met.
• Collaborate with Alerts, SAR Filing, Compliance, Technology, Data Analytics, and Assurance teams.
• Develop, implement, and maintain BSA/AML policies, procedures, and controls.

Skills

Analytical skills

Communication skills

Organizational skills

Queue management

Education

Bachelor's degree

CAMS certification (preferred)

Tools

Actimize

FCRM

Job description

Pathward, National Association is hiring an Analyst, Case Operations in the United States. The role supports SAM investigations, enhanced due diligence, and SAR referrals within the BSA/AML Operations team.

You will ensure regulatory alignment, risk governance, and timely responses while collaborating with multiple functions. The job emphasizes adherence to OCC expectations, transaction monitoring, and escalation handling.