Remote Booking Specialist

PedrosVacations; Pittsburgh (Allegheny County); Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Fully remote work

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a Remote Booking Specialist to support clients from home. You will research options, organize reservations, track updates, and keep clients informed throughout the booking process.

Training and ongoing support are provided, no prior industry experience required. Responsibilities include booking accommodations, transportation, and activities, reviewing dates and availability, and handling changes or cancellations as needed.

Qualifications

• Experience in reservations or hospitality is helpful but not required.
• Training and ongoing support are provided.
• Familiarity with researching and comparing options online is a plus.

Responsibilities

• Assist with booking accommodations, transportation, and activities.
• Review dates, availability, and reservation details.
• Track confirmations and pending items.
• Organize client and itinerary information.
• Communicate booking updates and next steps.
• Help with changes, cancellations, or special requests.
• Research alternative options when needed.
• Maintain accurate client records.

Skills

Organizational skills

Written communication

Verbal communication

Follow-through

Research online options

Multi-tasking

Independent work

Booking systems literacy

Tools

Booking systems

Job description

Remote Booking Specialist

Remote | Flexible Schedule | Training Provided

We're looking for organized, detail-oriented individuals to help clients with reservations, confirmations, scheduling, and travel-related booking support from home.

As a Remote Booking Specialist, you'll assist with researching options, organizing reservation details, tracking updates, and helping clients stay informed throughout the booking process.

Previous industry experience is not required. Training and ongoing support are provided.

What You'll Do

• Assist with booking accommodations, transportation, and activities
• Review dates, availability, and reservation details
• Track confirmations and pending items
• Organize client and itinerary information
• Communicate booking updates and next steps
• Help with changes, cancellations, or special requests
• Research alternative options when needed
• Maintain accurate client records

What We're Looking For

• Strong organization and attention to detail
• Clear written and verbal communication
• Reliable follow-through
• Comfort researching and comparing options online
• Ability to manage multiple requests
• Basic computer and email skills
• Ability to work independently
• Willingness to learn new booking systems and processes

Experience in reservations, customer service, hospitality, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital booking and planning tools
• Opportunities to build reservation and client-service skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.