Remote Client Service Representative

PedrosVacations; Bowling Green (KY); Remote; USD 32,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Structured training

Ongoing support

Digital planning tools

Travel coordination skills

Job summary

PedrosVacations is seeking a Remote Client Service Representative to support travel planning and client coordination from a fully remote setup. You will handle communications, reservations, and itinerary updates while keeping details organized and up-to-date.

No prior experience required; comprehensive training and ongoing support are provided to help you succeed in a fast-paced, client-focused environment.

Qualifications

• Excellent communication and client interaction skills.
• Strong organization and attention to detail in scheduling and records.
• Reliable follow-through on multiple requests and changes.
• Ability to manage several client inquiries independently.

Responsibilities

• Respond to client questions and requests.
• Gather travel dates, preferences, and important details.
• Coordinate schedules, confirmations, and follow-up.
• Provide clear updates and next-step information.
• Assist with reservation and itinerary details.
• Research options when needed.
• Help with changes or special requests.
• Maintain accurate and organized client records.

Skills

Strong communication

Organization

Attention to detail

Follow-through

Multitasking

Email familiarity

Adaptability

Willingness to learn

Tools

Email systems

Job description

Remote Client Service Representative

Remote | Flexible Schedule | Training Provided

We're looking for dependable, client-focused individuals to support communication, scheduling, follow-up, and travel-related service needs in a remote environment.

As a Remote Client Service Representative, you'll help clients stay informed, keep important details organized, and assist with reservations, itinerary updates, accommodations, transportation, activities, and other planning needs.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather travel dates, preferences, and important details
• Coordinate schedules, confirmations, and follow-up
• Provide clear updates and next-step information
• Assist with reservation and itinerary details
• Research options when needed
• Help with changes or special requests
• Maintain accurate and organized client records

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability when plans change
• Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning and reservation tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, expectations, and next steps.