Remote Client Service Representative

PedrosVacations; Trenton (KY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Structured training

Ongoing support

Job summary

PedrosVacations is seeking a dependable Remote Client Service Representative to support communication, scheduling, and travel-related services in a fully remote role. You will help clients stay informed, manage details, and assist with reservations and itinerary updates from anywhere.

Training and ongoing support are provided to help you succeed. Responsibilities include responding to client questions, gathering dates and preferences, coordinating schedules, and maintaining accurate records

Qualifications

• Experience in customer service or hospitality is helpful but not required.
• Remote environment with training and ongoing support provided.
• Ability to learn new tools and processes.

Responsibilities

• Respond to client questions and requests.
• Gather travel dates, preferences, and important details.
• Coordinate schedules, confirmations, and follow-up.
• Provide updates and next steps information.
• Assist with reservation and itinerary details.
• Research options when needed.
• Help with changes or special requests.
• Maintain accurate and organized client records.

Skills

Strong communication

Organized

Reliable follow-through

Multitasking

Independent work

Email systems

Tools

Online scheduling tools

Reservation systems

Job description

Remote Client Service Representative

Remote | Flexible Schedule | Training Provided

We're looking for dependable, client-focused individuals to support communication, scheduling, follow-up, and travel-related service needs in a remote environment.

As a Remote Client Service Representative, you'll help clients stay informed, keep important details organized, and assist with reservations, itinerary updates, accommodations, transportation, activities, and other planning needs.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather travel dates, preferences, and important details
• Coordinate schedules, confirmations, and follow-up
• Provide clear updates and next-step information
• Assist with reservation and itinerary details
• Research options when needed
• Help with changes or special requests
• Maintain accurate and organized client records

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability when plans change
• Willingness to learn new tools and processes

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning and reservation tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, expectations, and next steps.