Remote Booking Coordinator & Client Support

Alegria Travel Services; San Francisco (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Remote work

Onboarding training

Professional development

Tools access

Continuing education

Supportive team

Job summary

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role emphasizes precise communication and reliable support throughout the reservation process.

The ideal candidate enjoys researching solutions and keeping multiple requests organized in a remote environment, with structured onboarding and ongoing professional development provided.

Qualifications

• Excellent written and verbal communication is required.
• Strong organization and attention to detail is essential.
• Customer-focused and professional demeanor; hospitality or service experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication skills

Organization

Customer-focused

Research online

Multitasking

Email/online platforms

Follow-up

Experience in hospitality/service (a +

Job description

Alegria Travel Services is seeking an organized Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This fully remote role emphasizes precise communication and reliable support throughout the reservation process.

The ideal candidate enjoys researching solutions and keeping multiple requests organized in a remote environment, with structured onboarding and ongoing professional development provided.