Remote Booking Concierge & Coordination Specialist

Sunkissedgetaways; New Jersey; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing professional development

Access to online tools

Job summary

Sunkissedgetaways is hiring a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, strong organization, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a fully remote environment.

Qualifications

• Strong written and verbal communication skills are essential.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research to find options.
• Ability to manage multiple requests and priorities.
• Proficient with email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Communication skills

Organization

Attention to detail

Customer focus

Online research

Multitasking

Email/Web platforms

Follow-up

Problem solving

Job description

Sunkissedgetaways is hiring a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This remote role requires clear communication, strong organization, and reliable support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a fully remote environment.