Remote Reservation Success Specialist

Sunkissedgetaways; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development resources

Job summary

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on delivering accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a fully remote environment.

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Written communication

Verbal communication

Attention to detail

Organization

Time management

Customer service

Research skills

Reliable multi-tasking

Tools

Email systems

Job description

Sunkissedgetaways is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on delivering accurate information while keeping reservation details organized and up to date.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys assisting clients in a fully remote environment.