Booking Services Coordinator

Dream Trips Hn; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Onboarding & training

Professional tools

Continuing education

Professional development

Supportive team environment

Job summary

Dream Trips Hn is seeking an organized and customer-focused Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details.

This fully remote role involves gathering client needs, researching options, coordinating bookings, and ensuring accuracy. You will provide confirmations, handle changes, and maintain meticulous records to support clients before and after reservations.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Customer-focused mindset.
• Comfortable researching information online.
• Able to learn web-based platforms.
• Strong follow-up skills.
• Reliable and professional.
• Customer service, reservations, hospitality, or administrative experience is helpful.

Responsibilities

• Gather information regarding client needs and preferences.
• Research available options and services.
• Coordinate booking and reservation requests.
• Review details for accuracy.
• Provide clients with confirmations and relevant information.
• Assist with changes and special requests.
• Maintain accurate client and booking records.
• Follow up regarding outstanding information.
• Communicate with service providers.
• Provide professional support before and after reservations.

Skills

Communication

Organization

Customer-focused

Researching information

Web platforms

Follow-up skills

Reliability

Job description

We are seeking an organized and customer-focused Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details.

Responsibilities

• Gather information regarding client needs and preferences
• Research available options and services
• Coordinate booking and reservation requests
• Review details for accuracy
• Provide clients with confirmations and relevant information
• Assist with changes and special requests
• Maintain accurate client and booking records
• Follow up regarding outstanding information
• Communicate with service providers
• Provide professional support before and after reservations

Qualifications

• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Customer-focused mindset
• Comfortable researching information online
• Able to learn web-based platforms
• Strong follow-up skills
• Reliable and professional
• Customer service, reservations, hospitality, or administrative experience is helpful

Benefits

• Fully remote environment
• Comprehensive onboarding and training
• Access to professional tools and resources
• Continuing education
• Professional development opportunities
• Supportive team environment