Remote Billing Support Specialist - Healthcare

Tempus AI, Inc.; California; Híbrido; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive compensation

Restricted stock units

Medical benefits

Descripción de la vacante

Tempus AI, Inc. is hiring a Billing Support Specialist to be the primary contact for billing questions from patients, clients, and payors. You will provide support for estimated out-of-pocket costs, assist options, billing status, and payment collection across phone, email, chat, or text.

Responsibilities include documenting interactions in Ambry systems, reviewing documents, and resolving issues with little supervision. Prior health-care billing or patient-contact experience is preferred.

Formación

• Knowledge of CPT & ICD10 codes, medical terminology, insurance plans & processes.
• Excellent telephone and communication skills.
• Capable of working within a team and handling workload with little supervision.
• Able to read Ambry/Tempus requisitions and write routine reports.

Responsabilidades

• Provide support to clients and patients in a timely and professional manner.
• Respond to billing inquiries via multiple channels (phone, email, chat, text).
• Document all interactions in Ambry systems completely and thoroughly.
• Review, identify, and process documents appropriately.

Conocimientos

High school degree or higher

Excellent telephone/communication

Team environment capable

Ability to work with minimal/no-super?

Read/write routine reports and letters

Read/interpret Ambry/Tempus requisit.

Math with basic arithmetic

Educación

Bachelor’s degree preferred but not required

Herramientas

Microsoft Office

Google Chrome

Internet usage

Salesforce or case management software

Descripción del empleo

Tempus AI, Inc. is hiring a Billing Support Specialist to be the primary contact for billing questions from patients, clients, and payors. You will provide support for estimated out-of-pocket costs, assist options, billing status, and payment collection across phone, email, chat, or text.

Responsibilities include documenting interactions in Ambry systems, reviewing documents, and resolving issues with little supervision. Prior health-care billing or patient-contact experience is preferred.