Remote Billing & Patient Support Specialist

AmSurg LLC; Nashville (TN); Remote; USD 25,000 - 33,000; Full time

Job summary

AMSURG is seeking a Remote Customer Services Representative (Billing) to be the primary contact for patients and attorneys resolving billing questions. The role supports a national network of ambulatory surgery centers and emphasizes clear communication of revenue-cycle information.

Responsibilities include handling calls, understanding payer rules, and adhering to policies. The position offers remote work and opportunities to grow within AMSURG’s healthcare services team.

Qualifications

• High School diploma or GED; 1 year healthcare/call center experience preferred.
• Ability to learn quickly and meet department production and quality goals.
• Proficient with medical insurance terminology and processes.

Responsibilities

• Handle incoming calls from patients, attorneys, insurance companies to resolve problems and answer questions.
• Effectively communicate revenue cycle outcomes or processes with callers.
• Be familiar with payor/state rules and client information.
• Adhere to all company policies and procedures.
• Other duties as assigned.

Skills

Flexible learning

Policy familiarity

Medical insurance terminology

Multitasking

Team player

Communication skills

Education

High school diploma or GED

Job description

AMSURG is seeking a Remote Customer Services Representative (Billing) to be the primary contact for patients and attorneys resolving billing questions. The role supports a national network of ambulatory surgery centers and emphasizes clear communication of revenue-cycle information.

Responsibilities include handling calls, understanding payer rules, and adhering to policies. The position offers remote work and opportunities to grow within AMSURG’s healthcare services team.