Remote Billing Specialist – Accurate AR & Invoicing

Sharecare; Little Rock (AR); Remote; USD 52,000 - 70,000; Full time

Job summary

Sharecare is seeking a Remote Billing Specialist to manage account approvals, maintain parent-child relationships, and ensure data integrity in the billing system. The role requires attention to detail and strong analytical skills to support accurate invoicing across departments.

Ideal candidates will collaborate with sales, customer service, and finance, respond promptly to inquiries, and maintain organized AR records for audits and reporting.

Qualifications

• At least 2 years of professional experience working with financial transactions, billing, or accounts receivable functions in a corporate environment.
• High school diploma/GED required (Associate degree in a business-related field preferred).
• Proficiency with billing software and ERP systems (experience with Dynamics or similar platforms preferred).
• Strong data entry and data validation skills with high attention to detail.
• Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently.
• Excellent verbal and written communication skills for effective collaboration with internal teams and external customers.
• Strong organizational abilities to manage multiple accounts and billing tasks simultaneously.
• Familiarity with financial regulations and internal controls related to billing and accounts receivable.

Responsibilities

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before account activation. Verify the accuracy of account data captured to maintain data integrity and compliance with company policies.
• Update and maintain customer account information as needed, including adjustments and corrections to ensure ongoing accuracy.
• Generate, review, and process invoices, ensuring all necessary information such as itemized charges, pricing, discounts, taxes, and payment terms are accurate and compliant with company policies and relevant regulations.
• Scrutinize billing data for completeness, addressing discrepancies proactively to minimize billing disputes and delays.
• Work closely with internal departments such as sales, customer service, and finance to resolve billing issues, clarify account details, and support billing operations.
• Respond professionally and promptly to customer inquiries related to billing and account status, providing clear explanations and resolving disputes to maintain positive client relationships.
• Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and management reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable activities.
• Participate in special projects related to billing process improvements, system upgrades, or policy updates as assigned by management.

Skills

Attention to detail

Data entry

Analytical skills

MS Outlook

MS Word

MS Excel

Billing software

ERP systems

Communication

Team collaboration

Education

High school diploma/GED

Associate degree preferred

Tools

Dynamics

Billing software

ERP systems

Job description

Sharecare is seeking a Remote Billing Specialist to manage account approvals, maintain parent-child relationships, and ensure data integrity in the billing system. The role requires attention to detail and strong analytical skills to support accurate invoicing across departments.

Ideal candidates will collaborate with sales, customer service, and finance, respond promptly to inquiries, and maintain organized AR records for audits and reporting.