Remote Billing Specialist: Invoicing & AR Expert

Sharecare; Salem (OR); Remote; USD 42,000 - 60,000; Full time

Job summary

Sharecare is seeking a Billing Specialist to manage account approvals, maintain parent-child account relationships, and ensure data integrity across the billing system. You will verify account information, prevent duplicate records, and support timely invoicing.

The ideal candidate will have strong attention to detail, excellent analytical skills, and the ability to collaborate across sales, customer service, and finance to keep accounts receivable accurate and compliant.

Qualifications

• At least 2 years of professional experience working with financial transactions, billing, or accounts receivable functions in a corporate environment.
• High school diploma/GED required (Associate degree in a business-related field preferred)
• Proficiency with billing software and ERP systems (experience with Dynamics or similar platforms preferred).
• Strong data entry and data validation skills with high attention to detail.
• Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently.
• Excellent verbal and written communication skills for effective collaboration with internal teams and external customers.

Responsibilities

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before account activation.
• Update and maintain customer account information as needed, including adjustments and corrections to ensure ongoing accuracy.
• Generate, review, and process invoices, ensuring all necessary information such as itemized charges, pricing, discounts, taxes, and payment terms are accurate and compliant with company policies and relevant regulations.
• Scrutinize billing data for completeness, addressing discrepancies proactively to minimize billing disputes and delays.
• Work closely with internal departments such as sales, customer service, and finance to resolve billing issues, clarify account details, and support billing operations.
• Respond professionally and promptly to customer inquiries related to billing and account status, providing clear explanations and resolving disputes to maintain positive client relationships.
• Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and management reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable activities.
• Participate in special projects related to billing process improvements, system upgrades, or policy updates as assigned by management.

Skills

Attention to detail

Prioritization

Adaptability

Collaboration

Customer service

Proactive problem solving

MS Office

Education

High school diploma

Associate degree preferred

Tools

Billing software

ERP systems (Dynamics)

Job description

Sharecare is seeking a Billing Specialist to manage account approvals, maintain parent-child account relationships, and ensure data integrity across the billing system. You will verify account information, prevent duplicate records, and support timely invoicing.

The ideal candidate will have strong attention to detail, excellent analytical skills, and the ability to collaborate across sales, customer service, and finance to keep accounts receivable accurate and compliant.