Remote Billing & Collections Specialist

Accendra Health; Lincoln (NE); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO

401(k)

FSA

Life insurance

Disability (short & long-term)

Accident insurance

Assistance Program

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Remote Billing Representative to service customer accounts, ensure timely remittance, and pursue payer follow-ups to maintain cash flow. The role requires accurate data entry in our ERP system and efficient handling of claims.

You'll work with HCPCS/ICD-9 concepts, edit and resubmit claims, and communicate clearly by phone and email. A strong understanding of MS Office and healthcare billing is essential.

Qualifications

• Excellent communication and phone/email etiquette.
• Ability to read, understand and follow instructions.
• Experience handling customer billing inquiries and resolving complaints.
• Familiarity with medical terminology and HCPC/ICD-9 codes.
• Efficient data entry in ERP and documentation of activities.

Responsibilities

• Service customer needs by accurately billing accounts and ensuring timely remittance.
• Follow-up with payers to facilitate uninterrupted cash flow.
• Answer questions from customers, staff, and insurers.
• Identify and resolve patient billing complaints.
• Edit and resubmit claims for payment.
• Prepare and review clean claims for submission to insurances.

Skills

Excellent communication skills

Phone & email etiquette

Reading and following instructions

Customer service

Billing issue resolution

Medical terminology familiarity

MS Office (Word, Outlook)

Tools

ERP system

Microsoft Word

Microsoft Outlook

Job description

Accendra Health is seeking a Remote Billing Representative to service customer accounts, ensure timely remittance, and pursue payer follow-ups to maintain cash flow. The role requires accurate data entry in our ERP system and efficient handling of claims.

You'll work with HCPCS/ICD-9 concepts, edit and resubmit claims, and communicate clearly by phone and email. A strong understanding of MS Office and healthcare billing is essential.