Remote Billing Reconciliation Specialist

RethinkFirst; Virginia Beach (VA); Remote; USD 30,000 - 39,000; Full time

Benefits offered by this job

PTO and Vacation Days after 90-day”/

Paid Holidays

Health, Vision & Denial benefits

401k + Matching

Job summary

RethinkFirst, a leading autism treatment training and support provider, seeks a Reconciliation Specialist to support our billing teams by reconciling therapy session reimbursements and posting payments across multiple platforms used in our billing workflows.

This full-time role emphasizes HIPAA confidentiality, attention to detail, and collaboration with CBA and AR teams to ensure accurate accounts receivable and timely reimbursements.

Qualifications

• HS Diploma or Equivalent
• 1–2 years payment posting experience
• ABA experience
• Experience using insurance company websites/portals
• Willing to learn, positive attitude and loves a good challenge
• Professional phone skills
• Excellent attention to detail, critical thinking and communication with internal teams and insurance companies

Responsibilities

• Ensure strict HIPAA-compliant confidentiality with all client-related data
• Reconcile payments posted electronically from the clearinghouse
• Post manual payments in all billing platforms (Rethink, Tebra, Azalea)
• Review and interpret EOBs and ERAs
• Post payments from insurance portals
• Enroll in ERAs when applicable to reduce volume of manual posting & monitor/track progress of enrollment requests
• Communicate trends identified when posting to Customer Billing Advocate (CBA) / AR team for client
• Identify underpayments/overpayments & ensure proper communication across POD members (CBA & AR Team) for resolution
• Measure and monitor key metrics related to work performance
• Review & interpret payor contracts when applicable
• Foster a positive work environment for colleagues
• Special projects as needed

Skills

Attention to detail

Communication

Professional phone skills

Learning mindset

Education

HS Diploma or Equivalent

Tools

Azalea

Kareo

Rethink EMR

Waystar

Trizetto

Availity

Job description

RethinkFirst, a leading autism treatment training and support provider, seeks a Reconciliation Specialist to support our billing teams by reconciling therapy session reimbursements and posting payments across multiple platforms used in our billing workflows.

This full-time role emphasizes HIPAA confidentiality, attention to detail, and collaboration with CBA and AR teams to ensure accurate accounts receivable and timely reimbursements.