Remote Billing Reconciliation Specialist

RethinkFirst; Utah; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

PTO and Vacation Days after a 90-day 1

Paid Holidays

Generous Health, Denial & Vision

401k + Matching

Job summary

RethinkFirst is seeking a Reconciliation Specialist to support our billing teams by reconciling therapy session payments and posting payments across multiple platforms to ensure accurate accounts receivable. This role emphasizes HIPAA compliance and timely reimbursement.

You will review EOBs/ERAs, enroll ERAs when applicable, monitor posting trends, and collaborate with the CBA and AR teams to resolve underpayments or overpayments while maintaining strong internal communication.

Qualifications

• HS Diploma or Equivalent
• 1-2 years payment posting experience
• ABA experience
• Experience using insurance company websites/portals
• Willing to learn, positive attitude and loves a good challenge
• Professional phone skills
• This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies

Responsibilities

• Ensure HIPAA-compliant confidentiality with all client-related data
• Reconcile payments posted electronically from the clearinghouse
• Post manual payments in all billing platforms (Rethink, Tebra, Azalea)
• Review and interpret EOBs and ERAs
• Post payments from insurance portals
• Enroll in ERAs when applicable to reduce volume of manual posting and monitor/track progress of enrollment requests
• Communicate trends identified when posting to Customer Billing Advocate (CBA) / AR team for client
• Identify underpayments/overpayments and ensure proper communication across POD members (CBA & AR Team) for resolution
• Measure and monitor key metrics related to work performance
• Review & interpret payor contracts when applicable
• Foster a positive work environment for colleagues
• Special projects as needed

Skills

Payment posting

ABA experience

Insurance portals

Phone skills

Attention to detail

Education

HS Diploma or Equivalent

Tools

Azalea

Kareo

Waystar

Trizetto

Availity

Excel

Job description

RethinkFirst is seeking a Reconciliation Specialist to support our billing teams by reconciling therapy session payments and posting payments across multiple platforms to ensure accurate accounts receivable. This role emphasizes HIPAA compliance and timely reimbursement.

You will review EOBs/ERAs, enroll ERAs when applicable, monitor posting trends, and collaborate with the CBA and AR teams to resolve underpayments or overpayments while maintaining strong internal communication.