Remote Bilingual Support Specialist (EN/ES)

PBS Systems; Oregon; Híbrido; USD 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

Health benefits

PTO

Inclusive culture

Performance incentives

Competitive pay

Referral bonuses

Staff discounts

Descripción de la vacante

Dealer Image Pro, a division of PBS Systems, is seeking a Bilingual Customer Support Representative to deliver technical assistance in English and Spanish for clients in the USA.

This fully remote, full-time role requires Salesforce CRM experience and a strong customer-focused approach to resolve issues via email, SMS, and phone.

Join a growing team that values growth, training, and competitive compensation.

Formación

• Experience using Salesforce or a similar CRM.
• Familiarity with dealership operations and automotive tools.
• Excellent communication skills in English and Spanish.

Responsabilidades

• Maintain high customer satisfaction with timely communication.
• Respond to inquiries via email, SMS, and phone in English and Spanish.
• Collaborate with the support team to resolve issues efficiently.

Conocimientos

CRM usage

Bilingual EN/ES

Customer support

Herramientas

Salesforce

Descripción del empleo

Dealer Image Pro, a division of PBS Systems, is seeking a Bilingual Customer Support Representative to deliver technical assistance in English and Spanish for clients in the USA.

This fully remote, full-time role requires Salesforce CRM experience and a strong customer-focused approach to resolve issues via email, SMS, and phone.

Join a growing team that values growth, training, and competitive compensation.