Remote Bilingual Support & Sales Specialist

OneMCI; United States; Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun Work Environment

Casual Dress Code

Job summary

An established industry player is seeking motivated individuals to join their customer service team. In this dynamic role, you will engage with customers across the nation, providing exceptional support and resolving issues. The ideal candidate thrives in a fast-paced environment and is passionate about delivering a best-in-class customer experience. With comprehensive training and a focus on teamwork, this position offers a chance to grow within a supportive and rewarding workplace. If you are enthusiastic, driven, and ready to make a difference, this opportunity is perfect for you!

Qualifications

• Must be 18 years or older with a high school diploma.
• Fluent in English and Spanish, with strong communication skills.
• Experience in customer service is a plus.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Ensure first call resolution and document customer claims.
• Attend training and stay updated on program knowledge.

Skills

Customer Service Orientation

Problem-Solving

Communication Skills

Organizational Skills

Bilingual (English and Spanish)

Typing Skills (20+ wpm)

Conflict Resolution

Multi-tasking

Team Orientation

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

An established industry player is seeking motivated individuals to join their customer service team. In this dynamic role, you will engage with customers across the nation, providing exceptional support and resolving issues. The ideal candidate thrives in a fast-paced environment and is passionate about delivering a best-in-class customer experience. With comprehensive training and a focus on teamwork, this position offers a chance to grow within a supportive and rewarding workplace. If you are enthusiastic, driven, and ready to make a difference, this opportunity is perfect for you!