Remote Bilingual Customer Support Specialist

Endicott Call Centers; Town of Texas (WI); Remote; USD 16,479 - 23,470; Full time

Benefits offered by this job

Paid Training

All Equipment Provided

PTO

Medical, Vision and Dental

Company matching 401K plan

Employee Assistance Program

Job summary

A leading customer service provider is hiring a Bilingual Customer Service Representative for a 100% remote role. Ideal candidates will be bilingual in English and Spanish, with excellent computer skills and the ability to thrive in a fast-paced environment. Responsibilities include managing high call volumes and providing solutions to customers. The role offers paid training, all necessary equipment, and various benefits including medical and a 401K plan. Starting pay is $14.50 per hour.

Qualifications

• Must be able to pass a post-offer/pre-employment background check.
• Punctual, with great attendance.
• Demonstrates integrity, honesty, and a strong work ethic.

Responsibilities

• Handle inbound and outbound calls in a high call volume environment.
• Provide solutions to customers and assist them professionally.
• Work independently from home in a team-oriented environment.

Skills

Bilingual in English and Spanish

Computer skills in a windows-based environment

Able to type at a minimum 25-30 words per minute

Ability to multi-task while maintaining efficiency and composure

Job description

A leading customer service provider is hiring a Bilingual Customer Service Representative for a 100% remote role. Ideal candidates will be bilingual in English and Spanish, with excellent computer skills and the ability to thrive in a fast-paced environment. Responsibilities include managing high call volumes and providing solutions to customers. The role offers paid training, all necessary equipment, and various benefits including medical and a 401K plan. Starting pay is $14.50 per hour.