Remote Bilingual Spanish/English Support Specialist

Concentrix; Little Rock (AR); A distancia; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Performance incentives

401K with company match

Health, dental, and vision insurance

Paid PTO and holidays

Employee assistance program

Descripción de la vacante

Concentrix is hiring a remote customer service representative fluent in Spanish and English to support customers from home. You’ll handle inbound calls and online inquiries, resolving routine questions about products and services while delivering friendly, professional service.

This full-time, work-from-home position requires US residency and a quiet home office. Training is provided, and performance-based incentives are offered to recognize your contributions as you grow with a global

Formación

• Fluent in Spanish and English.
• 1+ year of customer service experience.
• Open availability.
• A quiet, distraction-free home environment.
• Proficiency with basic computer tasks.

Responsabilidades

• Provide inbound customer support using a call flow guide in the customer’s preferred language.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver expert customer experiences with a positive attitude.

Conocimientos

Spanish-English bilingual

Customer service

Open availability

Home-office setup

Fast-paced multitasking

PC navigation

Educación

High school diploma or GED

Descripción del empleo

Concentrix is hiring a remote customer service representative fluent in Spanish and English to support customers from home. You’ll handle inbound calls and online inquiries, resolving routine questions about products and services while delivering friendly, professional service.

This full-time, work-from-home position requires US residency and a quiet home office. Training is provided, and performance-based incentives are offered to recognize your contributions as you grow with a global