Remote Bilingual Spanish/English Customer Support

Teleperformance; Santa Fe (NM); Remoto; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(K) plan

Life insurance

Employee assistance programs

Descrizione del lavoro

Teleperformance in the United States is seeking a Customer Support Specialist to act as the primary contact for clients, handling inbound and outbound inquiries with professional excellence. You will use web-based tools to resolve issues and ensure a positive customer experience in a high-velocity environment.

The role supports a remote work setup with a dedicated home office and standard desktop systems. Applicants should have at least 6 months of customer service experience and be 18 or older,

Competenze

• Minimum 6 months of customer service experience.
• Comfortable with desktop computer systems and Windows-based systems.
• Customer service and/or sales experience preferred.

Mansioni

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.

Conoscenze

Customer service

Sales experience

Windows OS

Communication

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Teleperformance in the United States is seeking a Customer Support Specialist to act as the primary contact for clients, handling inbound and outbound inquiries with professional excellence. You will use web-based tools to resolve issues and ensure a positive customer experience in a high-velocity environment.

The role supports a remote work setup with a dedicated home office and standard desktop systems. Applicants should have at least 6 months of customer service experience and be 18 or older,