Remote Bilingual Personal Injury Case Manager

Job Duck LLC; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck LLC is seeking a bilingual Personal Injury Case Manager to handle a high-volume caseload from intake through settlement. You will guide clients, coordinate case activity, and support negotiations while maintaining organized records in Filevine.

The ideal candidate has direct personal injury case management experience, strong English skills, and bilingual proficiency in English and Spanish. Remote work with a Pacific Time schedule is offered, with collaboration across local and remote

Qualifications

• Direct personal injury case management experience required.
• California PI experience strongly preferred.
• Bilingual proficiency in English and Spanish.
• Experience with Filevine and Zoom Phone required.
• Ability to manage 60+ active cases.
• Excellent written and spoken English.
• Availability to work 8:00 AM–5:00 PM PT Monday–Friday.
• Strong organizational and communication skills.

Responsibilities

• Manage personal injury cases from intake through settlement.
• Complete personal injury intake activities and collect accurate case information.
• Maintain regular communication with clients regarding case progress and next steps.
• Support case negotiations and communicate with relevant parties as needed.
• Maintain ownership of a caseload of 60 or more active cases.
• Prepare and coordinate demand related documentation.
• Maintain accurate and current case notes, records, documents, and status in Filevine.
• Handle initial calls and communicate with prospective and existing clients.
• Assist with settlement activities and ensure required information is complete and properly documented.
• Prioritize urgent and time sensitive matters while managing a high daily activity.
• Handle inbound and outbound calls using Zoom Phone.
• Protect confidential client and case information.
• Collaborate with attorney, local and remote team members to keep cases progressing.
• Monitor deadlines, pending tasks, follow ups, and outstanding documentation.
• Communicate with clients and team members via Google Workspace and Microsoft 365.
• Identify case related issues and take action without constant supervision.

Skills

Bilingual

English proficiency

Case management

Client communication

Tools

Filevine

Zoom Phone

Google Workspace

Microsoft 365

Job description

Job Duck LLC is seeking a bilingual Personal Injury Case Manager to handle a high-volume caseload from intake through settlement. You will guide clients, coordinate case activity, and support negotiations while maintaining organized records in Filevine.

The ideal candidate has direct personal injury case management experience, strong English skills, and bilingual proficiency in English and Spanish. Remote work with a Pacific Time schedule is offered, with collaboration across local and remote