Remote Bilingual Personal Injury Case Manager

Abogadas305; Houston (TX); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Annual bonus

Full benefits package

Job summary

Abogadas305 is hiring a fully remote Bilingual Pre-Suit Case Manager to guide clients from day one through the demand letter. You’ll open claims, arrange medical care, collect police reports and surveillance video, and coordinate with insurers.

You’ll manage a caseload with strong writing, organization, and bilingual English-Spanish communication. Knowledge of Florida auto and premises liability claims is preferred.

Qualifications

• Must be pre-suit case management experience at a personal injury firm.
• Fully bilingual in English and Spanish, spoken and written.
• Strong writing skills with experience drafting demand letters.
• Organized enough to run a full caseload and manage follow-ups.

Responsibilities

• Onboard the client, explain process, and set expectations in English or Spanish.
• Open claims, report PIP, bodily injury, property damage, and UM claims; send letters of representation.
• Set up treatment, schedule appointments, and track attendance and progress.
• Build the evidence file with police reports, photos, witnesses, and video.
• Work with adjusters, handle day-to-day correspondence and resolve issues.
• Keep the client informed with regular status updates.
• Collect records and bills, and lien information until the file is complete.
• Write the demand letter after treatment ends to tell the client’s story and justify damages.
• Keep the file current in the case management system and complete checklists.

Skills

Bilingual English/Spanish

Pre-suit case management

Strong writing skills

Caseload management

Client communication

Job description

Abogadas305 is hiring a fully remote Bilingual Pre-Suit Case Manager to guide clients from day one through the demand letter. You’ll open claims, arrange medical care, collect police reports and surveillance video, and coordinate with insurers.

You’ll manage a caseload with strong writing, organization, and bilingual English-Spanish communication. Knowledge of Florida auto and premises liability claims is preferred.