Remote Bilingual Patient Care Coordinator

Winning Assistants, Inc.; United States; Remote; USD 8,300 - 11,000; Part time

Benefits offered by this job

Dedicated HR & Contractor Support Team

HIPAA & Cybersecurity Training + Cert.

US holidays on contract

Job summary

Winning Assistants, Inc. is seeking a Bilingual Patient Care Coordinator to support a pediatric therapy practice remotely. This part-time role runs Monday–Friday, 10:00 AM–2:00 PM CDT, with compensation of $6–$8 per hour based on experience.

The ideal candidate is fluent in English and Spanish, and familiar with patient intake, scheduling, and EHR systems. Responsibilities include answering calls, documenting inquiries, managing new patient intake, and maintaining accurate records in Jane EHR.

Qualifications

• Ideal candidate has healthcare or medical office admin experience.
• Remote work experience in healthcare administration helps.
• Extensive experience with an EHR system (Jane or similar).
• Strong phone-answering and customer service experience.
• Experience with patient intake, scheduling, and verification of benefits.

Responsibilities

• Answer incoming calls professionally and provide excellent service to patients and families.
• Capture, document, and organize all inbound patient inquiries.
• Assist with new patient intake and collect required information.
• Schedule and reschedule appointments for new and existing patients.
• Maintain complete and organized patient information in the Jane EHR system.
• Provide backup support for insurance eligibility and benefits verification.
• Coordinate calendar management and other admin duties as needed.
• Lead weekly update meetings and communicate progress and priorities.

Skills

Healthcare admin

Remote work

EHR experience

Phone etiquette

Education

Medical degree or license preferred

Tools

Jane EHR

Job description

Winning Assistants, Inc. is seeking a Bilingual Patient Care Coordinator to support a pediatric therapy practice remotely. This part-time role runs Monday–Friday, 10:00 AM–2:00 PM CDT, with compensation of $6–$8 per hour based on experience.

The ideal candidate is fluent in English and Spanish, and familiar with patient intake, scheduling, and EHR systems. Responsibilities include answering calls, documenting inquiries, managing new patient intake, and maintaining accurate records in Jane EHR.