Remote Patient Care Coordinator (Part-Time)

Winning Assistants; United States; Remote; USD 7,000 - 8,000; Part time

Job summary

Winning Assistants is seeking a proactive Patient Care Coordinator to support daily administrative and patient care operations for a growing healthcare practice. You will be the first point of contact for patients, handling calls, coordinating appointments, verifying insurance, and assisting with prior authorizations to ensure smooth patient journeys.

The role emphasizes excellent English communication, meticulous record-keeping in EHRs (Athena preferred), and strong organizational skills to

Qualifications

• Previous healthcare administrative or clinical experience is required.
• Experience working in a medical practice or healthcare environment.
• Previous experience as a Patient Care Coordinator, Medical Virtual Assistant, Medical Receptionist, Medical Administrative Assistant, Healthcare Coordinator, or similar role.
• Experience using an Electronic Health Record (EHR) system is required.
• Athena EHR experience is preferred but not required; candidates with experience using similar EHR systems and the ability to quickly learn Athena are encouraged to apply.

Responsibilities

• Manage inbound patient calls and triage patient inquiries.
• Determine whether patients require appointment scheduling, medication refill requests, or clinical consultation.
• Schedule patient appointments and coordinate follow-up visits.
• Send patient notifications, appointment reminders, and follow-up communications.
• Deliver professional, compassionate, and timely support to patients throughout their care journey.
• Complete new patient intake and onboarding.
• Maintain accurate patient records within the EHR system.
• Complete and submit administrative forms and documentation.
• Perform general back-office administrative tasks.
• Assist with Google Voice call management and call forwarding.

Skills

Healthcare administration

Patient communication

Scheduling

Insurance verification

Prior authorizations

EHR experience

English communication

Athena EHR

Google Voice

Tools

Athena EHR

Google Voice

Job description

Winning Assistants is seeking a proactive Patient Care Coordinator to support daily administrative and patient care operations for a growing healthcare practice. You will be the first point of contact for patients, handling calls, coordinating appointments, verifying insurance, and assisting with prior authorizations to ensure smooth patient journeys.

The role emphasizes excellent English communication, meticulous record-keeping in EHRs (Athena preferred), and strong organizational skills to