Remote Bilingual Leasing Coordinator (EN/ES)

Real Hires LLC; United States; Remote; MXN 745,000 - 1,117,000; Full time

Job summary

Real Hires LLC is seeking a friendly, organized bilingual (English/Spanish) support specialist to assist a U.S.-based real estate company with leasing operations. You will guide tenants, brokers, and the property management team through the rental process, answer questions, and coordinate applications from a remote location.

You will communicate in English and Spanish, manage lease documents, update records, and ensure timely follow-up on inquiries and payments.

Qualifications

• Fluency in both English and Spanish (spoken and written) is required.
• Experience in customer service, virtual assistance, sales support, or administration.

Responsibilities

• Handle inquiries via phone, email, and chat in English and Spanish.
• Process rental applications: collect info, review, coordinate background checks.
• Coordinate leases/move-ins: send leases to approved applicants and assist move-in.
• Maintain records in the property management system.
• Follow up on rent payments and reminders.
• Provide excellent customer support with timely follow-ups.

Skills

Bilingual EN/ES

Customer service

Administrative support

Organizational skills

Communication skills

Tools

CRM software

Job description

Real Hires LLC is seeking a friendly, organized bilingual (English/Spanish) support specialist to assist a U.S.-based real estate company with leasing operations. You will guide tenants, brokers, and the property management team through the rental process, answer questions, and coordinate applications from a remote location.

You will communicate in English and Spanish, manage lease documents, update records, and ensure timely follow-up on inquiries and payments.