Remote Bilingual English-French Support Agent

Partner Company; United States; À distance; USD 38 000 - 52 000; Plein temps

Résumé du poste

Partner Company is seeking a customer service professional to join its remote contact centre in the United States. You will handle English and French inquiries, deliver accurate information, and build rapport with customers.

You will identify customer needs, listen carefully, and provide appropriate assistance while documenting interactions to ensure satisfaction. This is a full-time role in a remote environment within the United States, offering a collaborative, values-driven culture and

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in customer service or contact centre operations.
• Strong spoken and written communication in English and French.

Responsabilités

• Provide customer service and support in English and French through the contact centre.
• Respond to customer inquiries and provide accurate, relevant information.
• Identify customer needs, listen to concerns, and deliver appropriate assistance.

Connaissances

Bilingual English/French

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Description du poste

Partner Company is seeking a customer service professional to join its remote contact centre in the United States. You will handle English and French inquiries, deliver accurate information, and build rapport with customers.

You will identify customer needs, listen carefully, and provide appropriate assistance while documenting interactions to ensure satisfaction. This is a full-time role in a remote environment within the United States, offering a collaborative, values-driven culture and