Remote Bilingual French Customer Service Specialist

PerunHR; Eden Prairie (MN); Remote; USD 35,000 - 45,000; Full time

Job summary

A company providing customer service solutions is seeking a Bilingual French Customer Service Representative to interact with clients in the US and Canada. Responsibilities include addressing insurance inquiries, problem resolution, and processing documents while upholding high productivity standards. Candidates must be fluent in both French and English, have 6+ months of customer service experience, and be high school graduates. This position is fully remote.

Qualifications

• Must be a high school graduate or have a GED.
• At least 6 months of customer service experience is required.
• Must be fluent in both French and English.

Responsibilities

• Answer insurance-related questions from customers via phone and web.
• Assist customers with problem resolution to meet insurance requirements.
• Process policies and related documents accurately.

Skills

Fluent in French

Fluent in English

Customer service skills

Typing speed of 45 wpm

Knowledge of database software

Knowledge of spreadsheet software

Knowledge of word processing software

Education

High School Graduate or GED

Job description

A company providing customer service solutions is seeking a Bilingual French Customer Service Representative to interact with clients in the US and Canada. Responsibilities include addressing insurance inquiries, problem resolution, and processing documents while upholding high productivity standards. Candidates must be fluent in both French and English, have 6+ months of customer service experience, and be high school graduates. This position is fully remote.