Remote French-Speaking Customer Support Pro

MCI; Missouri; Remote; USD 35,000 - 45,000; Full time

Job summary

A fast-growing tech-enabled business services provider in the United States is seeking a French Speaking Customer Service Representative. The role involves providing exceptional support to French-speaking customers via various channels. Candidates should possess strong communication skills in both French and English and previous experience in customer service. The company offers remote work opportunities and requires applicants to complete a full application process, including screening questions and a brief pre-employment test.

Qualifications

• Must be fluent in both French and English, spoken and written.
• Previous customer service or call center experience is preferred.
• Basic computer literacy and familiarity with CRM systems required.

Responsibilities

• Provide exceptional customer support to French-speaking customers.
• Handle inquiries, complaints, and requests professionally.
• Accurately capture customer information in systems.

Skills

Fluency in French

Fluency in English

Strong verbal communication

Problem-solving skills

Customer service experience

Education

High School Diploma/GED

Tools

CRM systems

Job description

A fast-growing tech-enabled business services provider in the United States is seeking a French Speaking Customer Service Representative. The role involves providing exceptional support to French-speaking customers via various channels. Candidates should possess strong communication skills in both French and English and previous experience in customer service. The company offers remote work opportunities and requires applicants to complete a full application process, including screening questions and a brief pre-employment test.