Bilingual French-English Roadside Support Agent (Remote)

United States Digital Space LLC; United States; Remote; USD 22,000 - 26,000; Part time

Benefits offered by this job

Flexible scheduling

Remote work

Part-time hours

Job summary

the company is seeking a bilingual French-English Roadside Assistance Team Member for a part-time, remote role in the United States. You will handle incoming calls and make outbound contacts to support customers and service providers, delivering real-time solutions while adhering to safety and quality standards.

This role emphasizes empathy, clear communication, and the ability to juggle multiple computer programs, with flexible scheduling and weekend availability as part of open shifts.

Qualifications

• Must be fluent in both English and French.
• Ability to express sympathy, empathy and compassion.
• Active and Attentive listener.
• Excellent verbal communication and listening skills.
• Ability to navigate and use multiple computer programs at once.

Responsibilities

• Handle incoming customer calls and initiate outbound calls.
• Provide real-time solutions to customers during roadside assistance scenarios.
• Follow established methods to ensure safety and quality metrics.
• Maintain calm, professional composure while managing multiple tasks.

Skills

Bilingual English-French

Active listener

Empathy and problem-solving

Typing 40 WPM

Multitasking across programs

Job description

the company is seeking a bilingual French-English Roadside Assistance Team Member for a part-time, remote role in the United States. You will handle incoming calls and make outbound contacts to support customers and service providers, delivering real-time solutions while adhering to safety and quality standards.

This role emphasizes empathy, clear communication, and the ability to juggle multiple computer programs, with flexible scheduling and weekend availability as part of open shifts.