Remote Bilingual Customer Support Specialist (EN/ES)

Advantage TeleMessaging, Inc.; United States; Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Company-provided equipment

Medical, dental, and vision insurance

Telemedicine benefits

Flexible Spending Accounts (Section 12

401(k)

Paid Time Off

Supportive remote team environment

Job summary

Advantage TeleMessaging, Inc. is seeking a remote bilingual customer service agent fluent in English and Spanish. This full-time role handles incoming calls for businesses across the United States and Canada, emphasizing professional, empathetic communication from a home office.

Position requires availability for defined shifts, weekends, and holidays, with baseline compensation and a potential attendance bonus after 90 days. Comprehensive benefits and equipment are provided.

Qualifications

• Fluent in both spoken and written English and Spanish.
• Excellent customer service and communication skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Professionally answer incoming calls for a variety of businesses
• Take accurate messages and relay information clearly
• Assist callers with empathy and professionalism
• Enter information into company systems while speaking with callers
• Communicate effectively with team members and supervisors
• Help create a positive experience for every caller

Skills

Bilingual English/Spanish

Job description

Advantage TeleMessaging, Inc. is seeking a remote bilingual customer service agent fluent in English and Spanish. This full-time role handles incoming calls for businesses across the United States and Canada, emphasizing professional, empathetic communication from a home office.

Position requires availability for defined shifts, weekends, and holidays, with baseline compensation and a potential attendance bonus after 90 days. Comprehensive benefits and equipment are provided.