Remote Bilingual Customer Support Agent (English/Spanish)

Advantage TeleMessaging, Inc.; West Reading (Berks County); Remote; USD 21,000 - 23,000; Full time

Benefits offered by this job

Equipment provided

Medical insurance

Dental insurance

Vision insurance

Telemedicine

FSAs

401(k)

Paid time off

Remote team environment

Job summary

Advantage TeleMessaging, Inc. is seeking a remote bilingual customer service agent fluent in English and Spanish to support clients across the United States and Canada on a 2nd shift. This full-time role includes weekly pay, company-provided equipment, and benefits. Applicants must reside in PA, FL, MD, VA or WV.

We value dependable, detail-oriented professionals who can multitask in a fast-paced environment and maintain a calm, professional phone presence while helping callers.

Qualifications

• Fluent in English and Spanish, both written and spoken.
• Strong customer service skills with a calm, professional demeanor.
• Accurate messaging and data entry with attention to detail.

Responsibilities

• Professionally answer incoming calls for multiple businesses.
• Take accurate messages and relay information clearly.
• Assist callers with empathy and professionalism.
• Enter information into company systems while speaking with callers.
• Communicate effectively with team members and supervisors.
• Create a positive caller experience.

Skills

Bilingual EN/ES

Customer service

Typing skills

Dependable

Punctual

Team player

Work-from-home

Job description

Advantage TeleMessaging, Inc. is seeking a remote bilingual customer service agent fluent in English and Spanish to support clients across the United States and Canada on a 2nd shift. This full-time role includes weekly pay, company-provided equipment, and benefits. Applicants must reside in PA, FL, MD, VA or WV.

We value dependable, detail-oriented professionals who can multitask in a fast-paced environment and maintain a calm, professional phone presence while helping callers.