Bilingual Remote Customer Support Specialist (EN/ES)

AdNet AccountNet, Inc.; Baltimore (MD); Remote; USD 30,000 - 45,000; Full time

Job summary

AdNet AccountNet, Inc. is looking for a Bilingual Virtual Customer Support Specialist to provide exceptional service to clients. The role is remote and requires candidates to be fluent in English and Spanish.

Responsibilities include responding to customer inquiries, accessing client systems, and providing professional communication. Ideal candidates will have one year of customer service experience and possess strong communication skills.

Qualifications

• 1+ year of customer service experience required.
• Must be bilingual in English and Spanish.
• Screening for diction, grammar, and communication skills.

Responsibilities

• Respond to customer inquiries and provide information.
• Access and update client systems and contact notes.
• Communicate with client staff for further processing.

Skills

Bilingual (English/Spanish)

Customer service skills

Communication skills

Education

High school diploma or GED

Associate degree or Degree in progress preferred

Job description

AdNet AccountNet, Inc. is looking for a Bilingual Virtual Customer Support Specialist to provide exceptional service to clients. The role is remote and requires candidates to be fluent in English and Spanish.

Responsibilities include responding to customer inquiries, accessing client systems, and providing professional communication. Ideal candidates will have one year of customer service experience and possess strong communication skills.