Bilingual Remote Customer Support Specialist

Advantage TeleMessaging, Inc.; United States; Remote; USD 20,664,000 - 23,419,000; Full time

Benefits offered by this job

Weekly pay

Company-provided equipment

Medical insurance

Dental insurance

Vision insurance

Telemedicine benefits

401(k)

Paid Time Off

Flexible Spending Accounts

Weekly pay with direct deposit

Job summary

Advantage TeleMessaging, Inc. is seeking bilingual (English/Spanish) customer service professionals to join our remote team. This full-time role involves handling inbound calls for businesses across the United States and Canada with a focus on professionalism and empathy.

Starting pay is up to $17/hour, with base pay of $15/hour and a $2/hour attendance bonus after 90 days. Weekly pay and benefits are included, and a quiet home workspace with a reliable wired Internet connection is required.

Qualifications

• Fluent in both spoken and written English and Spanish.
• Strong customer service skills.
• Clear and professional communication.

Responsibilities

• Professionally answer incoming calls for a variety of businesses.
• Take accurate messages and relay information clearly.
• Assist callers with empathy and professionalism.
• Enter information into company systems while speaking with callers.
• Communicate effectively with team members and supervisors.
• Help create a positive experience for every caller.

Skills

Bilingual English/Spanish

Customer service

Communication

Typing

Multitasking

Dependability

Job description

Advantage TeleMessaging, Inc. is seeking bilingual (English/Spanish) customer service professionals to join our remote team. This full-time role involves handling inbound calls for businesses across the United States and Canada with a focus on professionalism and empathy.

Starting pay is up to $17/hour, with base pay of $15/hour and a $2/hour attendance bonus after 90 days. Weekly pay and benefits are included, and a quiet home workspace with a reliable wired Internet connection is required.